Customers can pop into a branch and buy vouchers in order to pay for this service. These vouchers are sold on behalf of local authorities at selected Post Office branches in areas where Meals on Wheels is operating. People simply pop in branch and buy a stamp to show they’ve bought a Home Care service - simple and effective. Local authorities can sell stamps for these essential services at selected Post Office branches. Many local authorities provide Home Care services that help anyone living on their own maintain their independence. This service lets tenants pay their rent or council tax in nominated Post Office branches using cards or vouchers issued by Santander. Rent and council tax servicesĪn efficient and convenient service managed by local authorities or housing associations. As well as in branch services we can also support online applications. We currently deliver essential services on behalf of over 300 local councils including an advanced suite of managed services for Westminster City Council. We’re also running pilots for the Department of Work & Pensions for verification identity as part of the National Insurance application process, support for jobseekers in rural areas and verification of supporting documents like birth and marriage certificates for customers of the pension scheme. and send their application to the UK Border Agency for approval. We’ll also capture a digital copy of your signature. When you apply for permission for a visa or permission to remain in the UK, we will scan your fingers and thumbs (10 digits) and photograph your face digitally. Those receiving benefits, state pensions and tax credit payments can collect their cash using our Post Office Card Accounts and over 3 million currently do.įoreign nationals applying for residency in the UK can now use our advanced biometric data capture booths in around 100 of our branches, to enrol their biometricsYour biometric information (sometimes called 'biometrics') is the set of unique physical characteristics that can be used to identify you. Error rates with this service offered at our branches are consistently between 1% and 2%, compared to over 10% for applications sent direct to the Identity and Passport Service. Motorists can use one of our 750 Application, Enrolment and Identification (AEI) booths to renew their Photocard Driving Licence for 10 years.Īnyone applying for a new, renewal or replacement passport can use our Passport Check & Send service. We provide a range of services for governmental departments and local councils. It’s not just about access though, by using us as your front office you’ll reduce fraud though identity verification, improve the quality and accuracy of applications and reduce paper handling.
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